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Lost Property

In conjunction with Gatwick Airport Ltd (GAL), Network Rail and Manchester Airports Group Plc (MAG) - Excess Baggage Group Ltd operate Lost Property services at Gatwick Airport, Manchester Airport and many UK mainline rail stations.

If you have lost an item at one of the locations we operate lost property services, please complete our Lost Property Enquiry Form and if your property has been found, we will contact you.

To contact our Lost Property offices, please use the details shown below.

Gatwick Airport Office
Tel: 01293 503 162
Email: gatwick.lostproperty@excess-baggage.com
Opening Hours: Monday to Sunday 10:00 - 16:00

Manchester Airport Office
Tel: +44 (0)1293 503 162
Email: manchester@excess-baggage.com
Opening Hours: Monday to Sunday 08:00 - 20:00

Rail Offices
Email: rail.lostproperty@excess-baggage.com
Opening Hours: Monday to Friday 09:00 - 17:00

Lost Property

There is a storage charge for items reclaimed from the lost property office.

Baggage handling and delivery at Gatwick and Manchester airports is the responsibility of the airlines from the point of check-in to the point of collection. If anything is left on an aircraft or an airline bus your airline should be contacted immediately.


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