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Shipment Protection
Whilst we take every care to ensure your belongings arrive safely, we do strongly recommend you take advantage of the excellent
Standard Liability protection we offer you for your goods. Our Standard Liability scheme offers protection to the full destination
replacement value of your shipment, is approved and recommended by the British Association of Removers, and is fully backed by AXA
Corporate Solutions Assurance. Cover commences from receipt of goods until delivery to residence or store or within 60 days
following the vessel's discharge, whichever is the sooner.
Standard Liability protects against major risks of loss or damage and is effected on our receipt of your written valuation of your
goods on the form we provide, and your payment of an additional charge based on the valuation. Standard Liability protection is
subject to our British Association of Removers approved Terms and Conditions, available on our website, or by post or email on
request.
Standard Liability protection covering Owner Packed belongings is available at a rate of 5% of the full destination replacement
value as indicated by you on the Valuation Form we provide you with.
Standard Liability protection covering goods fully Professionally Packed (generally household removal shipments packed by us), is
available at a rate of 3% of the full destination replacement value as indicated by you on the Valuation Form we provide you with.
Standard Liability protection is free of any tax surcharge except for UK storage or moves wholly within the EU in which case the
prevailing rate of VAT (currently 17.5%) will apply. In the event of any claim arising, we reserve the right to charge a claim
handling fee of £50.00 to cover our administrative costs.
Please note that in the event you decline our Standard Liability protection we will rely upon our Terms and Conditions clauses 4.5
and 9.2 (Limited Liability) in the unforeseen event of loss or damage, howsoever caused.
We thoroughly recommend that for your own peace of mind, you protect your goods with our Standard Liability protection.
Please note that jewellery, watches, trinkets, precious stones, money, deeds, securities, stamps, manuscripts or other documents,
wines, spirits, and tobacco are not insurable. We are not able to carry animals or foodstuffs of any kind on our service.
Financial Protection
Excess Baggage Company & Excess International Movers are fully bonded members of the following major International Associations:
- British Association of Removers Overseas Division (BAR Overseas).
- Fédération Internationale des Déménageurs Internationaux - International Furniture Removers Federation (FIDI).
- Household Goods Forwarders Association of America Inc (HHGFAA).
- International Professional Security Association (IPSA).
Our membership of BAR Overseas and FIDI provides a number of extremely valuable functions, both for us as a Company, and you as our client.
Primarily, and most importantly, it provides absolute financial protection for you in a climate where insolvency is no longer a rare occurrence. Put quite simply, should Excess Baggage plc go into liquidation with your effects in our warehouse or in transit, BAR Overseas/IMMI will intervene and ensure that your removal is completed without any additional cost to you. Obviously, they require very stringent criteria to be met by their members to avoid such an occurrence.
As international movers to some quite remote areas of the world, it is vitally important that we use the best possible Agent to provide the domestic services upon arrival of your effects. Membership of FIDI and HHGFAA allows us access to a global network of accredited Removal and Freight Forwarding Companies and, is particularly valuable in the search for an Agent of quality in, for example, South America, Asia or Africa.
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