Shipment Protection

There are risks inherent in any household move, whether the move is just around the corner or to a country across the oceans on another continent. Because your possessions are so valuable to you, you will naturally want to take out cover in case anything going amiss. That is where our Shipment Protection service comes in. Our Shipment Protection cover (also sometimes known as 'Standard Liability') gives you peace of mind that in the event of loss or damage you will be able to make a claim. Our Shipment Protection is fully underwritten by carefully selected insurers at Lloyds of London, arranged on our behalf by British Association of Removers panel brokers Poundgates & Company Ltd.

We will supply you with a Shipment Protection proposal form, which you should complete carefully with full valuations of all the goods in your shipment. The standard rate for Owner Packed belongings is 5.0% of the value you declare for your goods.

Shipment Protection for Household Removal shipments (professionally packed by us) is covered at a different rate - please speak to a customer service agent for more information.

Shipment Protection cover charges are not subject to any tax surcharge (other than VAT if your move is wholly within the EU). We strongly recommend that you give yourself peace of mind by taking this cover, and we are only too happy to give you any further advice or information you may require.

It is very important for you to note that without any Shipment Protection cover our liability to you is limited as described in clause 9.2 (Limited Liability) of our British Association of Removers approved Terms and Conditions.

Please note that jewellery, watches, trinkets, precious stones, money, deeds, securities, stamps, manuscripts or other documents, wines, spirits and tobacco are not covered by our Shipment Protection. We are not able to carry animals or foodstuffs of any kind on our service.