{"result":"failure","finish":"    <p>\n    Thank you for requesting quote from Excess Baggage.  One of our\n    customer support representatives will contact you shortly.\n    <\/p>","error":"    <p>\n    I'm sorry the following information is missing:\n    <ul><li>Customer name<\/li><li>Email address<\/li><li>Contact number<\/li><li>Drop off store<\/li><li>Description of items you are sending<\/li><li>Item to send details are missing!<\/li><\/ul>\n    <\/p>"}